FAQs | Pure Organic Superfoods

FAQs


Frequently Asked Questions

 

WHAT IS BLUE MATCHA? IS IT BLUE FOOD COLOR?

Blue Matcha is Real Organic Matcha with Wild Bilberry (blueberry) powder, our product is NOT food dye or coloring!  Name "blue" comes from our ingredient wild blueberry.

HOW DO I GET MY FIRST ORDER 10% DISCOUNT?

Create customer account (click sign in link upper right) and you'll get 10% discount code in your welcome email.

HOW TO PREPARE A HOT TEA?

Measure 1/2 -1 teaspoonful Blue Matcha or Blue Moringa to a cup or bowl, then add about 1 desiliter hot (Not boiling) water and mix well.
Stir often if you drink it slowly (so you get all the nutrients).

WHEN WILL MY ORDER BE SHIPPED?

All orders in stock are usually dispatched within 1–2 business days of your purchase. The time it takes to arrive depends on your location and the shipping option you choose.

WHAT SHIPPING METHODS DO YOU USE?

We primarily use regular Finnish Post services. We can also accommodate specific requests for FedEx. Please email us if you would like to make a request.

HOW MUCH DOES SHIPPING COST?

Shipping is free inside Europe for orders over 60 EUR and rest of the World for orders over 100 EUR.

Domestic (Finland) Letter (non tracked)              Free                  2-3 working days

Domestic (Finland)  Economy:                        5.00 EUR              2-3 working days

Maxi Letter (EU):                                              7.00 EUR              3-7 working days

DHL Express (EU):                                        15.00 EUR              3-7 working days

Maxi Letter (rest of the world)                         10.00 EUR              6-20 working days

DHL Express (rest of the world):                    20.00 EUR              6-14 working days

We also offer FedEx delivery. View Shipping Information.

WHERE DO YOU SHIP?

We are shipping globally. View Shipping Information.

CAN I COLLECT MY ORDER IN PERSON?

No, orders can only be delivered by post.

CAN I BUY WHOLESALE?

Yes, definitely. Our products are available for wholesale orders. Please email us if you are interested.

HOW DO I BECOME A STOCKIST?

Please email us if you are interested in selling Blue Green Plus products.

WHAT IF I’M EXPERIENCING ISSUES WITH YOUR WEBSITE?

If you are having trouble checking out or other website issues please send us an email and we will respond to you as quickly as possible.

WHERE IS YOUR PRODUCTS FROM?

Premium Matcha in our products comes from Kagoshima prefecture which lies on the southern island of Kyûshû, Japan.

Moringa comes from organic farmers in India and our Bilberries are organic and sourced from unpolluted forests located in Finland

WHAT IS YOUR ORGANIC CERTIFICATION?

Our Matcha is JAS and EU-organic certified, Moringa and Bilberry are EU-organic certified and they are all grown with only natural organic fertilisers and no agricultural chemicals or pesticides.

HOW MUCH SHOULD I USE?

One serving is 3g or about 1 teaspoon. However, more can be used to create a stronger  flavour  and a more nutrients in the final product that you mix it with.

IS THERE CAFFEINE IN BLUE MATCHA?

Yes, matcha powder contains caffeine however much less than regular coffee. 1 gram of matcha contains about 25-30mg of caffeine while regular coffee contains about 80-100mg. Further, matcha powder also contains L-theanine which has a calming effect on the body and tempers the jittery effect that caffeine can otherwise cause. For that reason, we think matcha is much better caffeine source than regular coffee.

WHAT IF I HAVE FURTHER QUESTIONS OR FEEDBACK?

Please email us with any further questions or suggestions, we would love to hear from you.